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FAQs About Buying

What is your return policy?

Purchases made online can be returned within 30 days of receipt, back to the original method of payment. 

FAQs About Buying

When will my order ship?

All in-stock orders will be processed within 24 hours of placement Monday- Friday 1pm EST. If you place an order after 1pm EST on a Friday, your order will fulfilled on that following Monday. Please keep in mind that this may change or be delayed during holidays and holiday weekends.

FAQs About Buying

What are my payment options?

We accept Apple Pay, most credit and debit cards and AfterPay.

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Why try to fit in—when you were born to stand out?

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Our name comes from the decimal unit prefix 10 18 (1,000,000,000,000,000,000) because our range is big, our impact is bigger and our inclusivity is Exa.

Our Mission

We want to live in a world where every person is valued and included.

We embrace all colors and shades of the human experience—and we hope to make everyone feel seen, heard and understood.

We care deeply about the health of people’s skin and the health of our planet. We’re inspired by nature and the powerful ingredients it produces.

We will be responsible for thinking future-forward and giving people the confidence to express themselves.

We will show the world that you don’t need to compromise to be clean.

Our Impact

We’re high on standards not just when it comes to our products, but in everything we do. We learn from the past while acting for the future—creating clean beauty that’s positively charged so that we can bring positive change.

Charitable Giving

We believe that everyone deserves clean. Exa will donate a percentage of our proceeds to Women’s Voices for the Earth, an organization that amplifies women’s voices to eliminate the chemicals that harm our health and our communities. For more about WVE and how to get involved with their work, visit their website:

womensvoices.org

We believe that everyone deserves clean. Exa will donate a percentage of our proceeds to Women’s Voices for the Earth, an organization that amplifies women’s voices to eliminate the chemicals that harm our health and our communities. For more about WVE and how to get involved with their work, visit their website:

womensvoices.org

Clean & Sustainable Products

Clean beauty retailer/risk-taker, Credo, believes that safe, non-toxic makeup isn’t just a passing fad or skin tone or an income level – it’s your right. Credo’s mission? To bring more color to clean beauty so everyone can play. Credo’s solution? Exa. Every product is cruelty-free and formulated to meet the Credo Clean Standard. The strongest standard in beauty retail today.

Clean beauty retailer/risk-taker, Credo, believes that safe, non-toxic makeup isn’t just a passing fad or skin tone or an income level – it’s your right. Credo’s mission? To bring more color to clean beauty so everyone can play. Credo’s solution? Exa. Every product is cruelty-free and formulated to meet the Credo Clean Standard. The strongest standard in beauty retail today.

Eco-as-Possible Packaging

We care about our impact on the planet. When selecting product packaging, we consider the entire life cycle: how materials are sourced and produced, how they’re used and how they’ll eventually be discarded. We’re committed to educating our tribe on disposing of packaging properly to minimize landfill waste.

We care about our impact on the planet. When selecting product packaging, we consider the entire life cycle: how materials are sourced and produced, how they’re used and how they’ll eventually be discarded. We’re committed to educating our tribe on disposing of packaging properly to minimize landfill waste.